Today’s Class Technician content is delivered via mobile apps where users can train anytime and anywhere. Short bursts of fun, engaging content keep people coming back and wanting more.
The firehose approach to learning results in low knowledge retention. Today’s Class Technician delivers content in bite-sized chunks using advanced algorithms to increase knowledge retention. Minutes a day turns into long-term business success.
No technology will change employee behavior if they don’t like using it. We weave in user motivation tools that tap into the desire to self-challenge, meet goals and win. People earn points for answering questions or encouraging other colleagues.
Today’s Class Technician allows people to ask and answer questions, post articles, and provide helpful content. They have access to discussion groups and can communicate with peers to learn or solve problems, along with community-specific certifications. Understand where you are compared to others in your industry and even compete with other shops for fun.